Margaret Heffernan is an entrepreneur, CEO, writer and keynote speaker.
Her motto: "Let's not play the game, let's change it."
Her new book Beyond Measure
is aimed at everyone - from the CEO to the janitor - who wants a better place to work. It looks at the accumulation of small, everyday thoughts and habits that generate and sustain culture: ways of speaking, listening, arguing, thinking, seeing. These aren't multimillion dollar, multi-year programs; these are small steps that anyone can take at any time, the small steps that mark the beginning of big change.